Key Features:
Multi-platform desktop sharing and remote control
Remote access to sleeping and powered-off computers
Multi-factor authentication
Flexible user access control
Customize and automatically deploy remote control agents
Remote session tools and utilities
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Take complete command of remote computers, whether in the same building, across town, or across the world. DameWare MRC makes remote desktop sharing incredibly fast and provides the tools needed to solve your remote users’ issues quickly and easily.
Connect to computers via remote Kernel-based Virtual Machine (KVM) with built-in support for Intel Active Management Technology (AMT). With this feature, you can remotely control a computer regardless of the state of its operating system.
With the chat feature in DameWare MRC, you can chat online with your remote user as you troubleshoot or configure the remote computer. Familiar chat windows on both the remote user’s screen and yours make it easy to troubleshoot issues as you view their desktop.
DameWare MRC allows you the flexibility to set permissions for access to remote computers based on roles within your organization.
The DameWare MSI Builder included with every purchase of MRC, allows you to create an MSI package for the installation of the MRC Client Agent Service, including any custom settings.
Highly secure environments, like those within the United States Federal Government, often require Smart Card authentication.